To make sure your supplier is recognised in Link4 and in Reckon one, please make sure the following is done:
1: Go to contacts > Suppliers then in the top right click on the "add" button
2: Fill out the contact form, making sure their ABN, and email is filled out. Add more details, as you wish.
3: Once that is done, save the contact and login to your Link4 account (click on the login button on the top right side). You will then see a page that allows you to easily connect to the supplier. If you do not have this prompt, or are adding a supplier after you have completed your first sign-up, refer to step 6.
4: Click on the "Synchronize Contacts" button to update your contacts in Link4, then select the contact you created then select an default account for the invoice.
5: Then click "Submit" and you will be connected to the supplier and receive their invoices directly into your Reckon One account.
6: After you login to Link4, go to your suppliers using the menu at the top of your screen.
7: You should find a "Synchronize Contacts" button: press this to load your contacts (this may take a few minutes if you have a sizeable contact database).
If you need any additional assistance with this, please feel free to get in contact with our customer success team at email@example.com, or by clicking the live chat box in the bottom right-hand corner of your screen.
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