[MYOB AccountRight] Company File Login
There are two separate logins when connecting MYOB AccountRight and Link4. These are:
(1) Your AccountRight login using your email address.(2) The company file access login.
Step 4 of the Link4 signup process will ask you to provide your company file login details.
By default, you can log in using your company file by:
(1) Selecting the appropriate company file for the company you want to connect to Link4.
(2) Entering “Administrator” as your username.
(3) Leaving the password field empty, and clicking "Authenticate" button.
Make sure that the "Company File" field is not empty. If it is, please see this help page for more information.
If the authentication does not proceed and the "Company File" field is NOT empty, then the company file login has been changed. You must obtain the password from the person who changed it (for example, your accountant/bookkeeper) or change the password yourself.
To change the password:
(1) Open MYOB AccountRight and select "Setup" -> "User Access."(2) Select the "Administrator" user ID.(3) Whether or not the (This user will sign on with a my.MYOB account" or the "Invite user to be an online administrator) boxes are ticked, enter the relevant password/passwords, as they will reset during this process (you will be able to change them back).
(4) Untick the "This user will sign on with a my.MYOB account" box. You may now change the password for the Administrator account.(5) After changing the password, click save.Log in back to Link4 and try reconnecting your company file. The website will redirect to your Link4 dashboard if the authentication is successful.
Afterwards, you may again tick the "This user will sign on with a my.MYOB account" box in MYOB. Enter the appropriate email address and tick the "Invite user to be an online administrator" box. Finally, click "Save and Invite user."
If changing the Administrator password did not work, please contact MYOB Support to get your company file login chaged. Go this this MYOB page and select the "Password Recover" tab for more information.
If you still encounter issues with connecting MYOB AccountRight with LInk4, please feel free to contact our Customer Success Team at support@link4.com.au, or through the Live Chat Box at the bottom right-hand corner of the screen.
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