How to send e-invoices to your customers?
If you wish to send e-invoices via Link4, firstly, please have the below setting enabled.
Before you create e-invoices in your accounting software, please make sure your required customers are enabled via the My Network page in your Link4 account.
If you see "Disable" under the action column, they are currently enabled at Link4 and you are ready to create the invoice in your accounting software as usual.
If you don't see the contacts on the My Network page in your LinkFor account, please click on the Synchronise Contacts button to update the details as saved in your accounting software.
Once the contacts are synced, and if the email and UEN details were not updated in your accounting software, the customer will be listed under the Invite to e-invoicing section.
You can directly update the details via LinkFor by clicking on the edit button as shown below.
E-invoices are delivered based on UENs, please make sure to have the UEN of your customer updated.
Please submit a ticket to request further support.
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