- Make sure that the customer is listed in your QuickBooks Customers contact list. This allows Link4 to sync your contacts list into the My Customers page in Link4. If a customer does not yet exist in QuickBooks, you can add the customer to QuickBooks first.
- Link4 can identify if the customer is eInvoicing-ready through the customer's ABN. Go to Customers page in Link4 to check.
- If the ABN exists, click the Enable button to activate eInvoicing.
- If the ABN is missing, click on the Add ABN button.