How Do I Deactivate or Cancel My Subscription?
We’re sorry to see you exit from e-invoicing via InvoiceNow Network, is there anything we can help you with before you go?
If you’re facing challenges or considering alternatives, our team would be happy to discuss possible solutions or improvements that might better fit your needs.
What Happens After Opting Out?
- You will no longer be able to send or receive e-invoices through Link4 or process your submissions to IRAS.
- Any pending or scheduled e-invoices may not be processed, so please ensure all important transactions are completed beforehand.
- If you decide to rejoin e-invoicing in the future, a new setup may be required.
Things to Consider Before Cancelling:
- Alternatives: Our team can suggest alternative workflows or options that might suit your current needs.
- Support: If the reason for leaving is technical or process-related, we are here to help you resolve it.
- Compliance: In some regions, e-invoicing may be mandatory for certain transactions. Please ensure you meet any local regulatory requirements.
How to Opt Out?
You can cancel your account at any time. To do so:
- Raise a Support ticket here.
- Our Support Team will guide you through the deactivation process and confirm your account has been closed.